Earlier this year, we began a transition to move more than 1,400 TV subscribers in eight communities from our analog system to the all-digital system. We're making this change because we're no longer able to add new standard definition or high-definition channels to our analog system, yet network contracts demand we carry specific channels.

How do you know if you're a part of this digital upgrade? The digital upgrade affects you if:

  • You do not have a set-top box at each television within your home.
  • You've had the same Rainbow set-top box for more than five years and reside in Elwood, Hiawatha, Highland, Horton, Sabetha, Seneca, Troy, or Wathena.

We've contacted all the analog cusotmers in segments via mail pieces and phone calls over the past seven months. To date we have transitioned more than 75 percent of the analog customers. Throughout the remainder of 2017, we will continue reaching out to the affected analog customers to switch them to the all-digital system.

If you're a current analog TV customer, we enourage you to call us as soon as possible at 800-892-0163 to upgrade your services. Analog TV customers will notice their channels begin to phase out October 30th.

Network Phase Out Schedule

October 30 November 6 November 13 November 20
American Movie Classics Animal Planet BET A&E
Cartoon Network Bravo CMT Comedy Central
ESPN2 Discovery CNN Disney
EWTN ESPN Classic CNN Headline News Disney XD
Food Network FX E! ESPN
Fox Sports1 GAC Freeform Hallmark
History MLB Network Fox News HGTV
MTV National Geographic Fox Sports Midwest Rainbow NEK
Nickelodeon Outdoor Channel Lifetime RFD TV
Syfy Spike TV TBN Travel Channel