If a maintenance window has been issued, the Rainbow Notification System <link to outage alert page> will be updated indicating the service & the service areas affected.
The notification will also provide an approximate duration that the maintenance window should last. It’s important to know that this is only an approximation and the time could change.
Upon maintenance completion, the notification system will update with a “COMPLETED” status. If you are still experiencing issues, please call us at 800-892-0163.